Training and needs assessment technique improvement in customer service through a field observation study
File(s)
Date
2006Author
Sega, Meleina A.
Advisor(s)
Benkowski, Joseph
Metadata
Show full item recordPermanent Link
http://www.uwstout.edu/lib/thesis/2006/2006segam.pdfhttp://digital.library.wisc.edu/1793/42155
Description
Includes bibliographical references.