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00:00:00 - July 11th 2019 Interview Session Introduction 00:00:40 - Start at UW-Madison and Background in Construction

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Partial Transcript: TR: So Mike this is sort of a well we're going to start

Segment Synopsis: Troy Reeves begins the interview with Mike Kinderman (MK) by asking what brought him to UW-Madison. MK goes on to explain how UW Housing was starting their first master plan and construction project. MK also discusses his previous jobs before coming to UW.

Keywords: UW Housing; UW-Madison; construction; master plan; utility company; utility maps

00:03:05 - Cont. Discussion of Background and Work in Construction

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Partial Transcript: TR: So how did you become interested in construction?

Segment Synopsis: MK talks about how he became interested in construction. MK goes on to discuss his first internship and job with Northern States Power Company. MK went to work for UW Housing shortly after leaving Northern States Power Company.

Keywords: Northern States Power Company; construction; technical school

00:06:22 - Movement from Construction into Facilities Management, and Work in Facilities Management

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Partial Transcript: TR: So as you first got here and got settled were there people

Segment Synopsis: MK discusses his different mentors at UW including: Paul Evans and Mark Roessler. MK talks about building relationships with people and the state, and his first construction project at UW. He also discusses his transition from construction representative to a facilities manager and how he developed his career.

Keywords: Southeast Residence Hall; UW-Madison; facilities; facilities management; mentors; relationship building

00:17:51 - Hiring and Work as Director of Residence Hall Facilities

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Partial Transcript: TR: So then from that position you actually move into the

Segment Synopsis: MK talks about applying for the Director of Residence Hall Facilities and originally being turned down for the position. He goes on to describe what is title entails - supporting his team, promoting success, and marketing. Talks about what happens in a day with project questions/management, other questions, and communicating information.

Keywords: Director of Residence Hall Facilities; communication; facilities management; residence hall facilities

00:24:28 - Background in Construction and Helpfulness in Current Work in Facilities

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Partial Transcript: TR: Do you think, this might be a dumb question but

Segment Synopsis: MK is asked whether or not his background in construction has been useful for the Director of Residence Hall Facilities, and MK notes that work in air conditioning, building relationships, and mechanical background has helped with facilities work.

Keywords: construction; facilities; relationship building; technical skills

00:26:00 - Managing the Residence Hall Move-In/Out Process

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Partial Transcript: TR: So I want to ask a couple of questions about the bullet points you have here

Segment Synopsis: MK continues to discuss his day to day responsibilities including the yearly 3-day student move-in/move-out of UW's Residence Halls. He goes into detail on how he and other organizations such as the UW Police Department and DoIT organize the yearly move-in and move-out or students at UW, and figuring out parking during the process.

Keywords: UW-Madison residence halls; facilities management; planning; residence hall management; residence halls

00:33:08 - LEED Sustainable Building Certification, Design Standards, and Importance of LEED

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Partial Transcript: TR: So at least one other thing that are on these bullet points, well

Segment Synopsis: MK discusses LEED (Leadership in Energy and Environmental Design) resident halls on campus. MK describes what an LEED building is and how a building becomes LEED certified, such as through design standards such as recycling or HVAC systems. Certification documents sustainable design and is certified by a team. MK goes on to discuss the importance of sustainability for buildings, and sustainability in the Leopold Residence Hall.

Keywords: LEED; Leadership in Energy and Environmental Design; Leopold Residence Hall; residence halls; sustainable buildings; sustainable design

00:39:38 - Discussion of the Importance of a Master Plan and Student Feedback In Projects

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Partial Transcript: TR: Thank you. The other question I wanted to ask today and

Segment Synopsis: MK is asked about why having a Master Plan is so important while working on projects at UW. While using his most recent project as an example, MK discusses how a Master Plan is created and where priorities for building space are allocated as a result of student input.

Keywords: UW-Madison; building plans; market studies; master plan; project planning; strategic planning; student feedback

00:47:54 - Discussion of Master Plan, Pushback from Landlords, and Importance of Residence Halls

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Partial Transcript: TR: So yeah let me ask one follow up and then we'll wrap up for today

Segment Synopsis: Troy Reeves ask MK if there has ever been any push back from others in regards to Master Plans. MK notes a lack of pushback from the campus, but pushback from landlords, particularly in downtown Madison. MK adds personal thoughts about importance of residence halls for students and retention, and importance of residence halls to campus.

Keywords: feedback; landlords; master plan; residence halls

00:52:15 - End of July 11th 2019 Interview Session 00:53:04 - August 12th 2019 Interview Session Introduction 00:53:49 - Impact of Technology on Work and Communication

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Partial Transcript: TR: So we didn't get to a few of the questions I wanted

Segment Synopsis: MK talks about how changes in technology has changed his work over time. MK goes into more detail about how communication has changed due to technological advancement and social media.

Keywords: communication; facilities; social media; technological change

00:58:19 - Philosophy on Workplace Culture and Managing Style

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Partial Transcript: TR: So when you were nominated each winner has a little blurb

Segment Synopsis: MK goes on to discuss the importance of improving workplace culture. MK encourages team building and focus on team work. He continues to say listening to your coworkers/employees is vital. Troy Reeves asks MK how he became a good listener, and MK talks about importance of feeling comfortable.

Keywords: facilities management; feedback; staff culture; teamwork; workplace culture

01:03:56 - Brief Academic Staff Governance Discussion

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Partial Transcript: TR: So the next question on the list is again back

Segment Synopsis: Troy Reeves ask MK if he has been apart of any academic staff governance or groups. MK has not participated in any.

Keywords: academic staff governance; governance

01:04:33 - Faculty, Staff, and Collaboration in Project Planning

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Partial Transcript: TR: This question again I ask of every Academic Staff Award winner

Segment Synopsis: MK discusses his opinions on the relationship between faculty and staff. MK continues by discussing the primary people he works with and reaches out to during his projects.

Keywords: faculty; project planning; staff

01:07:31 - Discussion of Receiving Award and Reception

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Partial Transcript: TR: So one last question about the Academic Staff Award and its a multi-parter

Segment Synopsis: MK discusses his Academic Staff Award nomination and the award reception.

Keywords: academic staff award; award reception

01:10:22 - Remembrances of Residence Halls and Project Planning/Process

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Partial Transcript: TR: So I'm gonna skip this sixth question and ask it last

Segment Synopsis: MK talks about the planning, construction, and the importance of Dejope Hall. MK also discusses the renovation of Carson Gulley Center.

Keywords: Dejope residence hall; project approval; project planning; residence halls

01:14:27 - Role in Master Plans and Establishing Projects/Project Goals

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Partial Transcript: TR: I don't remember if I put this on the list

Segment Synopsis: MK goes into more detail about master plans and how they are developed. MK continues on about his part in master planning, working with advisory boards, establishing important qualities in building spaces, and renovations.

Keywords: advisory boards; facilities management; master plan; project planning; renovation

01:19:50 - Discussion of Residence Hall Projects and Leopold Residence Hall Greenhouse

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Partial Transcript: TR: So we kind of just hit the other buildings and renovation projects

Segment Synopsis: MK goes on to discuss other construction projects that stand out in his mind. MK talks about the greenhouse located at Leopold Residence Hall, and community surrounding Leopold Residence Hall Greenhouse.

Keywords: Leopold residence hall; greenhouse; learning community

01:22:05 - Short Course Spaces and Renovating Space for Student Housing

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Partial Transcript: TR: So I asked this next question I asked you after the

Segment Synopsis: MK talks about how Residence Halls are controlled and supported for special programs. MK continues by discussing how UW has adapted to rising enrollment numbers by finding and renovating spaces for potential residents.

Keywords: enrollment; renovation; residence halls; special programs; student housing

01:26:10 - Discussion of Time as Interim Housing Director

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Partial Transcript: TR: So I think for a short period of time

Segment Synopsis: MK talks about his time as Interim Housing Director. MK goes on to talk about why he decided not to apply to the Housing Director position, citing lack of interest in position and lack of background in certain areas of the job.

Keywords: UW Director of Housing; UW Housing; management

01:30:55 - Discussion of Legacy as Director of Residence Hall Facilities

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Partial Transcript: TR: So I think we're back to the sort of middle question on the list

Segment Synopsis: MK discusses what he will be remembered for, discussing people's remembrances of the master plan and projects. Adds that he wants to be remembered for positive leadership and engagement with staff.

Keywords: construction; leadership; master plan; project planning; renovation; residence halls; work environment

01:34:07 - End of August 12th 2019 Interview Session